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Careers

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Join us!

Merchants Capital Access provides working capital to small and mid-sized businesses across America.

We’re evolving and growing every day. Open positions are great opportunities for the right candidates. If you believe you are among the best, then there’s no ceiling on what you can accomplish here. We welcome the opportunity to hear from you.

We’re an Equal Opportunity Employer (EOE) and take great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability or veteran status.

Careers   Merchants Capital Access

We offer

Family/Parenting:

  • Maternity & paternity leave
  • FMLA
  • Military leave
  • Unpaid extended leave

Perks:

  • Company social events
  • Gym membership
  • Holiday party
  • Community outreach
  • Stocked coffee and snacks
  • Company sponsored lunches and dinners

Vacation/Time Off:

  • PTO (paid personal and vacation time off)
  • Paid holidays
  • Paid sick leave
  • Volunteer time off
  • Bereavement leave

Financial/Retirement:

  • Performance bonus and commission programs
  • Employee referral program
  • Charitable gift matching
  • 401K with up to 4% match (vested immediately)

Insurance/Wellness:

  • Medical/Vision/Dental (99% employee covered for select plans)
  • Flexible Spending Account (FSA)
  • Life insurance
  • AD&D insurance
  • Long Term Disability @60% (LTD)

Open Position

Summary

We are looking for successful, energetic and goal oriented sales professionals to join our growing team. You will be building relationships with existing clients through account management and database follow up. The ability to cultivate and initiate relationships, develop instant rapport, ask open-ended questions (and listen to the answers), work your book of business and manage a pipeline are keys to success. If you believe you are among the best, then there is no ceiling on what you can accomplish within our company.

Essential Duties and Responsibilities

  • Making outbound prospecting calls to existing clients.
  • Conducting in-depth needs assessments of eligible clients.
  • Forecast with reports for pipeline management.
  • Account management through regular follow up.
  • Enhance our customer relationship-oriented approach using interpersonal skills to establish, promote, and maintain excellent customer service.
  • Explaining costs and preparing paperwork.
  • Overcoming technical and business objections.
  • Documenting communications in our CRM.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • Sales Experience: 2 years preferred.
  • Salesforce experience a plus.
  • Business to business sales experience a plus.

Required Skills and Abilities

  • Strong communication skills.
  • A track record of success as a closer and in achieving or beating goals and quotas.
  • Desire to work in and be a part of an organization that thrives on hard work and success all while having a great time.
  • Ability to build relationships, convey value of offering, obtain commitments and conversion.
  • Skill and desire to learn financial products.
  • Proficient with MS Office/Outlook.

Summary

We are looking for successful, energetic and goal oriented Client Services Representative to join our growing team. In this position you will provide excellent customer service with a do not take “no” for an answer attitude.

Essential Duties and Responsibilities

  • Establish contact with customers for the purpose of collecting delinquent funds and bringing to final closure past due amounts while maintaining or exceeding pre-established goals relating to the collection of past-due accounts.
  • Assist customers in order to resolve questions, concerns, alternatives for payment, and problems about payment of their open receivables in a timely manner.
  • Ensure all legal and company efforts have been taken to collect accounts, including proper documentation of discussions with customers.
  • Monitor payment status of accounts which includes running aging reports to determine status of accounts so that unpaid receivables do not get beyond 20 day status.
  • Facilitate communication to assist in answering questions about receivables status, adjustments, refunds, and bad debt write offs.
  • Mentor and coach new and less experienced collection associates.
  • Provide continuous training for collection methods on a “best Practices” approach.
  • Assist in the development of programs, processes and applications to: aid in research activities, document procedures, reduce collection cycle time, and manpower involvement.
  • Conduct presentations to educate staff and communicate changes, enhancements or new methods.
  • Perform other related duties as assigned by upper management.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • High School Diploma and 2 years of collection experience required.
  • Experience in Cash Advance or banking industry preferred.
  • Finance, accounting or similar backgrounds a plus.
  • Computer literacy (Microsoft Word, Excel and Outlook required).
  • Salesforce (a plus but not required).

Required Skills and Abilities

  • Ability to thrive and be motivated by a fast-paced team environment; practicing sound judgment, adaptability, problem solving.
  • Ability to listen to help determine a solution.
  • Ability to negotiate to create a payment plan or full repayment of loan.
  • Must be organized, detail-oriented and accurate.
  • Must have a strong teamwork orientation, as well as solid written / verbal communication skills.
  • Must have excellent customer service skills.
  • Ability to be persistent.

Summary

We are looking for successful, energetic and goal oriented Funding Specialist to join our growing team. In this position you will provide funding administrative functions to ensure all funded deals are accurate.

Essential Duties and Responsibilities

  • Quality control on all funded deals to ensure proper documentation
  • Verify syndication percentages and management fees; input and check partners on syndicated deals
  • Send completed deals to funding manager for approval
  • Ensure commissions are properly recorded for Funding Partner and Program
  • Verify credit card transactions with accountant; post payments to accounts
  • Review and analyze documentation received
  • Entering Data into CRM (FundPerfect)
  • Manage portfolio of Manual ACH merchants
  • Post split payment files from processors to CRM (FundPerfect)
  • Keep track of overpaid merchants, remove holdbacks, issue refunds and paid in full letters, post refunds into CRM (FundPerfect)

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • 2 years accounting/finance experience preferred, B.A. in accounting/finance a plus
  • Ability to multitask a must

Required Skills and Abilities

  • Excellent verbal and written communication skills
  • Detail Oriented
  • Ability to multi-task and prioritize in a fast-paced environment.
  • Skilled at working with urgency and deadlines, handling confidential and time sensitive material to ensure turnaround times meet requirements.
  • MS Office, Word, Excel and Outlook required

Summary

We are looking for successful, energetic and goal oriented sales professionals to join our growing team. You will be building relationships with existing clients through account management and database follow up. The ability to cultivate and initiate relationships, develop instant rapport, ask open-ended questions (and listen to the answers), work your book of business and manage a pipeline are keys to success. If you believe you are among the best, then there is no ceiling on what you can accomplish within our company.

Essential Duties and Responsibilities

  • Making outbound prospecting calls to existing clients.
  • Conducting in-depth needs assessments of eligible clients.
  • Forecast with reports for pipeline management.
  • Account management through regular follow up.
  • Enhance our customer relationship-oriented approach using interpersonal skills to establish, promote, and maintain excellent customer service.
  • Explaining costs and preparing paperwork.
  • Overcoming technical and business objections.
  • Documenting communications in our CRM.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • Sales Experience: 2 years preferred.
  • Salesforce experience a plus.
  • Business to business sales experience a plus.

Required Skills and Abilities

  • Strong communication skills.
  • A track record of success as a closer and in achieving or beating goals and quotas.
  • Desire to work in and be a part of an organization that thrives on hard work and success all while having a great time.
  • Ability to build relationships, convey value of offering, obtain commitments and conversion.
  • Skill and desire to learn financial products.
  • Proficient with MS Office/Outlook.